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Oracle Hospitality Research Identifies Drivers for Consumer Loyalty and Impact of Technology on Hotel and Restaurant Guest Experience

Oracle Database News - Tue, 02/14/2017 - 18:00
Press Release Oracle Hospitality Research Identifies Drivers for Consumer Loyalty and Impact of Technology on Hotel and Restaurant Guest Experience Global Insights Offer Guidance for Global Food and Beverage and Hotel Industries as they Aim to Capture Repeat Business in 2017

Redwood Shores, Calif.—Feb 14, 2017

Today Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and hotel industries and the impact of technology in curating a unique hotel guest experience. Insights from both studies highlight a global demand for loyalty programs in the hospitality industry and the critical role of technology to inspire hotel staff to create memorable guest experiences.

Identifying Consumer Drivers for Loyalty

Loyalty programs are a critical driver of repeat business for both the food and beverage and hotel industries with their ability to identify consumer habits, demographics and personalization opportunities. With these insights the hospitality industry can more effectively create frictionless experiences that encourage repeat engagement. To better understand what makes loyalty programs most effective Oracle Hospitality recently conducted a survey of 6,500 global food and beverage consumers and 8,000 hotel travelers represented by the U.S., Brazil, Mexico, Australia, U.K., Germany, France and Japan.

Recipe for Engagement: Essential Ingredients for a Restaurant Loyalty Program

Key insights from the research for the food and beverage industry include:

  • Consumers around the world want to join loyalty programs. In the U.S., 65 percent of consumers are already members of one or more food and beverage programs. Even in Japan, where the lowest percentage of consumers were already members of a program from our survey, nearly one-third belonged to a loyalty program.
  • Plastic loyalty cards remain the preferred loyalty tool with mobile applications gaining popularity. At 62 percent overall, plastic swipe cards were the most preferred method across all generations. At a 56 percent preference, Millennials wanted to use apps for loyalty programs and 50 percent of Gen Xers also agreed that apps are a preferable method.
  • Perceived personal savings drive loyalty. Money off of every purchase (71 percent) and free products (63 percent) were the top two most attractive rewards to consumers.

“Loyalty programs provide restaurant operators with the opportunity to reward guests for repeat business, to create a marketing database for personalized promotions, and to guide the strategy for future programs ensuring their relevancy,” said Mike Webster, senior vice president and general manager, Oracle Hospitality and Oracle Retail. “Oracle Hospitality has a differentiated offering that leverages best-in-class, cloud POS with an integrated gift and loyalty solution and cloud analytics suite that minimizes the creation of disparate data silos which can create false perspectives of guest engagement.”

What Do Consumers Want from a Hotel Loyalty Program?

Key insights from the research for the hotel industry include:

  • Hoteliers still have a chance to create long-term relationships. Among all survey participants, 58.7 percent reported that they do not belong to a hotel loyalty program. A mere 3.2 percent stated that they belong to 5 or more.
  • Loyalty initiatives are “sticky” and encourage repeat stays. Globally a pattern of repeat business was evident among respondents, ranging from 33.6 percent of Australians to 53.8 percent of Mexicans who said they often stay in hotels that offer loyalty programs.
  • Consumers want control over how they redeem rewards. Globally a majority of consumers identified that they are interested in being able to choose how they redeem their rewards (61 percent) and 57 percent are interested or very interested in being able to customize their hotel guest experience (room choice, newspaper, late check out, etc.).
Creating the Coveted Hotel Guest Experience

Oracle Hospitality also polled more than 2,700 travelers from the U.S., U.K., France and Germany to better understand technology’s impact on the hotel-guest experience and gain insight into how technology investments can be a differentiator for winning consumer business. The study also adds perspectives of hoteliers, both chains and independents, to shed light on their technological pursuits and gauge alignment with consumer expectations.

Key insights from the study highlight opportunities to engage guests prior to and during their hotel stay:

  • Nearly two-thirds of U.S. guests said it was “very or extremely important” for hotels to continue investing in technology to enhance the guest experience.
  • Ninety-four percent of business travelers and 80 percent of leisure travelers value the ability to use their smartphones to request service and message hotel staff.
  • Guests are comfortable sharing with hoteliers a fair amount of personal information: 71 percent would share information about food preferences/allergies and 64 percent would share their entertainment preferences.
  • Sixty-two percent of guests used non-hotel sources such as the Internet for dinner reservations and activity recommendations, bypassing the concierge from whom guests say they would prefer to get such assistance.

The full findings of the report can be accessed here and point to a critical opportunity for hoteliers. Once travelers arrive in the lobby, their notion of a memorable experience can be shaped entirely by the deeds and words of hotel staff which can be informed and augmented by technology investments.

“Rather than worry that greater reliance on technology will erode the human aspect of hospitality, hoteliers need to embrace it for what it can be – an invaluable tool to better understand their guests and orchestrate stays that they will long remember,” said Mike Webster, senior vice president and general manager, Oracle Hospitality and Oracle Retail. “Technology can address the industry’s dual challenge of operating efficiently at scale and simultaneously providing individualized service.”

Join Oracle Hospitality at Oracle Industry Connect

Oracle Hospitality will be presenting new product releases, market insights and customer case studies at Oracle Industry Connect in Orlando, FL from March 20-22, 2017. For more information on attendance please visit http://www.oracleindustryconnect.com to register.

About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

Follow Oracle Corporate

Categories: Database, Vendor

Watai - Integration Testing for Web Applications and Components

Software Development Tools Directory - Tue, 02/14/2017 - 17:01
Watai (Web Application Testing Automation Infrastructure) is an open-source, declarative full-stack web testing framework. It is both a test runner engine and a set of architectural patterns that help front-end ops-conscious developers create ma ...
Categories: Vendor

PhpDependencyAnalysis - Manage PHP Dependencies

Software Development Tools Directory - Tue, 02/14/2017 - 16:59
PhpDependencyAnalysis is an extendable open source static code analysis tool for object-oriented PHP projects. It builds a dependency graph for abstract datatypes (classes, interfaces and traits) based on their namespaces. Abstract datatypes are ...
Categories: Vendor

jQAssistant

Software Development Tools Directory - Tue, 02/14/2017 - 16:50
jQAssistant is an open source java QA tool which allows the definition and validation of project specific rules on a structural level. It is built upon the graph database Neo4j and can easily be plugged into the build process to automate detectio ...
Categories: Vendor

scrum-board

Software Development Tools Directory - Tue, 02/14/2017 - 16:44
scrum-board is an open source JavaScript Scrum application to manage tasks with ease.
Categories: Vendor

Ford Motor Company Chooses Oracle HCM Cloud Suite

Oracle Database News - Mon, 02/13/2017 - 23:20
Press Release Ford Motor Company Chooses Oracle HCM Cloud Suite Ford selects Oracle HCM Cloud to manage team experience

Redwood Shores, Calif.—Feb 13, 2017

Oracle announced today that Ford Motor Company, has selected Oracle’s HCM Cloud Suite towards a more streamlined, digital view of HR product and services to help improve the employee and manager experience. Cloud services are a key enabler for HR transformations.

Traditionally, businesses have used multiple platforms to manage their HR needs. Today, the cloud has changed this as companies seek a new suite of services that can be integrated with existing technology. The Oracle HCM Cloud Suite, allows users to support large-scale Global HR, reporting and security requirements and provides Global HR, Payroll (U.S.), Workforce Compensation, Goal and Performance Management, Talent Review and Succession, and Recruiting and Onboarding. For HR, it is equally important to ensure both an international and security conscious portfolio of services that can capitalize on universal reporting and data analytics to anticipate and plan for driving business and recruiting needs.

Oracle’s SaaS and PaaS systems are robust, yet flexible enough to address these needs. The cloud offers a single platform to access employee records and information while also helping HR professionals cut costs and save time so they can focus on more strategic decision-making and less on paperwork. The Oracle Cloud Customer Connect Program is a unique offering for customers to connect with peers to address the unique challenges of their business and learn from others best practices and strategies for moving to the cloud.

“Oracle is extremely excited to be working with Ford and others in the auto industry,” said Gretchen Alarcon, group vice president of HCM Product Strategy for Oracle. “We work hard to listen and deliver modern, unified cloud solutions that get at the heart of what will ultimately offer an all-encompassing service to save a business money and offer a strategic approach to business practices. We want to make sure this technology ultimately adds to any company’s move toward the future. But even more so, we want to let our customers know that we offer our network and collaboration as a means to help during this modern transformation.”

Contact Info Jennifer Yamamoto
Oracle
+1.916.761.9555
jennifer.yamamoto@oracle.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

Talk to a Press Contact

Jennifer Yamamoto

  • +1.916.761.9555

Follow Oracle Corporate

Categories: Database, Vendor

Oracle Internet of Things Cloud Applications Enable Organizations to Optimize the Digital Supply Chain with Improved Visibility and Predictive Insights

Oracle Database News - Mon, 02/13/2017 - 21:15
Press Release Oracle Internet of Things Cloud Applications Enable Organizations to Optimize the Digital Supply Chain with Improved Visibility and Predictive Insights IoT predictive analytics automate business processes and operations across the supply chain to enhance the customer experience

Oracle Modern Supply Chain Experience, San Jose, Calif.—Feb 13, 2017

Oracle announced that it is expanding its Internet of Things (IoT) portfolio with four new cloud solutions to help businesses fully utilize the benefits of digital supply chains. These solutions enable businesses to detect, analyze, and respond to IoT signals and incorporate these insights into existing and rapidly evolving market capabilities.

Signals from IoT-enabled devices are growing exponentially and represent an opportunity for organizations that are able to manage, interpret, and leverage these vast sources of data. Organizations with the tools to integrate device data into business processes and applications can gain critical predictive insights and drive cost-effective actions. IoT solutions enable businesses to deliver innovative new services faster and with less risk to their customers.

“The world is becoming ever-more digital and IoT is the next step on that journey—delivering better customer experiences and helping organizations achieve a competitive advantage," said Bhagat Nainani, group vice president of IoT applications development at Oracle. “Oracle IoT Applications enable businesses to leverage connected devices and equipment to modernize the digital supply chain.”

Oracle IoT Applications support three important functions: device registration and data collection; signal analysis and interpretation; and connection to specific business processes. By applying advanced, predictive analytics to the device signals, Oracle IoT Applications calculate complex business-specific KPIs and trigger automated actions in real time. The solutions can deliver capabilities, such as predictive maintenance, diagnostic dashboards, and increased real-time visibility, and can be applied to manufacturing, quality, and product data, as well as logistics and employee movements.

The new cloud applications integrate with Oracle Supply Chain Management (SCM) Cloud Applications to make IoT signals actionable and include the following products:

  • IoT Asset Monitoring Cloud: Monitors assets, utilization, availability, and data from connected sensors and creates incidents in the backend SCM, ERP, or Service Clouds to automate the workflows
  • IoT Connected Worker Cloud: Tracks employees to support safety, service, and regulatory compliance initiatives
  • IoT Fleet Monitoring Cloud: Monitors position and progress of passenger, service, and delivery vehicles and driver-behavior
  • IoT Production Monitoring Cloud: Monitors production equipment to assess and predict manufacturing issues

These aforementioned IoT Cloud applications are built on the Oracle IoT Cloud and Oracle Big Data Cloud. They integrate with Oracle SCM Cloud and Oracle Service Cloud, as well as on-premises software, to enable operational visibility, and facilitate better customer service and responsiveness.

“Noble Plastics is an innovative custom injection molding manufacturer that leverages robotics for automation. We see tremendous potential in IoT to drive predictive maintenance of industrial robots,” said Scott Rogers, Technical Director, Noble Plastics. “Oracle IoT Asset Monitoring Cloud will help us in monitoring FANUC robots that are deployed on our plant floors and alert technicians proactively on their mobile device. This will enhance product quality, production efficiency and throughput while controlling costs.”

For additional information, visit Oracle Cloud and connect with Oracle SCM Cloud and Oracle IoT Cloud on Twitter.

  Contact Info Joann Wardrip
Oracle
+1.650.607.1343
joann.wardrip@oracle.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation. 

Talk to a Press Contact

Joann Wardrip

  • +1.650.607.1343

Follow Oracle Corporate

Categories: Database, Vendor

Black Duck Adds Cybric to Partner Program

Black Duck Software Press Releases - Mon, 02/13/2017 - 17:00
Black Duck Adds Cybric to Partner Programhleclair Mon, 02/13/2017 - 11:00

BURLINGTON, MA – February 13, 2017 - 

Black Duck, the global leader in automated solutions for securing and managing open source software, today announced that Boston-based Cybric, provider of the first Continuous Security Delivery Fabric®, has joined its Partner Program. 

Cybric’s platform automates and orchestrates code and application security across the DevOps lifecycle, reducing application vulnerability exposure and allowing security processes to keep pace with DevOps. 

Cybric has integrated Black Duck's Hub into its platform, enabling joint customers to use Cybric and Black Duck in combination. Black Duck Hub automates the process of inventorying the open source in applications and containers, maps the inventory to known vulnerabilities, manages remediation activities, and through real-time monitoring provides alerts when new threats are reported.

Cybric’s patent-pending technology rapidly orchestrates exact replicas of application environments and scans for security vulnerabilities by containerizing and automating security solutions without negatively impacting or slowing the production process.

“Our mission is to deliver the first automation and orchestration platform that integrates security into the SDLC from code commit to application delivery, enabling true DevSecOps,” said Cybric Founder and CEO Ernesto DiGiambattista. “Partnering with best-in-class providers such as Back Duck allows us to do this and provide our customers with confidence and assurance in their application security and resiliency for their business.”

About Black Duck

Organizations worldwide use Black Duck’s industry-leading products to automate the process of securing and managing open source software, eliminating the pain related to security vulnerabilities, compliance and operational risk. Black Duck is headquartered in Burlington, MA, and has offices in San Jose, CA, Vancouver, London, Belfast, Northern Ireland, Frankfurt, Hong Kong, Tokyo, Seoul and Beijing. For more information, visit www.blackducksoftware.com.

About Cybric

Cybric is the first to automate and orchestrate code and application security across the DevOps lifecycle. The company’s Continuous Security-as-a-Service platform leverages its patent-pending Continuous Security Delivery Fabric® to seamlessly integrate security into the development process and deliver frictionless security assurance from code commit to application delivery. To learn more visit www.cybric.io or follow us on Twitter @cybric.

Categories: Vendor

Oracle Launches Cloud Service to Help Organizations Integrate Disparate Data and Drive Real-Time Analytics

Oracle Database News - Mon, 02/13/2017 - 14:00
Press Release Oracle Launches Cloud Service to Help Organizations Integrate Disparate Data and Drive Real-Time Analytics Enhances Oracle Cloud Platform Portfolio with Oracle Data Integrator Cloud Service

Redwood Shores, Calif.—Feb 13, 2017

Oracle today expanded Oracle Cloud Platform’s data integration offerings with the launch of Oracle Data Integrator Cloud. This new cloud service significantly simplifies and accelerates cross-enterprise data integration to support real-time analytics that help organizations drive better business decisions. 

In today’s information driven economy, data is a fundamental asset to most businesses. As more and more data moves to the cloud, getting information and insight to the right people and the right applications at the right time becomes progressively more difficult. With the introduction today of the Oracle Data Integrator Cloud, organizations can improve their agility by deploying projects more quickly, reduce risk with an open, non-proprietary technology, and reduce costs with better productivity. 

“To be effective and agile, enterprises need seamless communication and flow of data between sources and targets - data originating from IoT, Web, and business applications or data that is stored in the cloud or on premises,” said Jeff Pollock, vice president of product management, Oracle. “Oracle Data Integrator Cloud provides businesses with a high-performance, simple, and integrated cloud service to execute data transformations where the data lies, with no hand coding required, and without having to copy data unnecessarily.”

Easy to use and integrate, Oracle Data Integrator Cloud helps organizations improve productivity, reduce development costs, and lower total cost of ownership by facilitating better data movement and transformation between Oracle and non-Oracle systems, data sources, and applications. It offers a flow-based declarative user interface along with release management capabilities that allow customers to improve productivity and better manage their code, as well as their development, testing and production environments. Oracle Data Integrator Cloud’s high performance architecture, with its E-LT capabilities and advanced parallelism options enable faster, more efficient loading and transformation for data marts, data warehouses, and big data systems.

Oracle Data Integrator Cloud is fully integrated with Oracle’s PaaS offerings, including Oracle Database Cloud, Oracle Database Exadata Cloud, and Oracle Big Data Cloud. Oracle also delivers pre-built integration for non-Oracle solutions, allowing users to seamlessly switch between underlying Big Data technologies such as Hive, HDFS, HBase, and Sqoop.

Oracle Cloud

Oracle Cloud is the industry’s broadest and most integrated public cloud, offering a complete range of services across SaaS, PaaS, and IaaS. It supports new cloud environments, existing ones, and hybrid, and all workloads, developers, and data.  The Oracle Cloud delivers nearly 1,000 SaaS applications and 50 enterprise-class PaaS and IaaS services to customers in more than 195 countries around the world and supports 55 billion transactions each day.

For more information, please visit us at http://cloud.oracle.com.

Contact Info Nicole Maloney
Oracle
+1.415.235.4033
nicole.maloney@oracle.com Kristin Reeves
Blanc & Otus
+1.415.856.5145
kristin.reeves@blancandotus.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle Corporation. 

Talk to a Press Contact

Nicole Maloney

  • +1.415.235.4033

Kristin Reeves

  • +1.415.856.5145

Follow Oracle Corporate

Categories: Database, Vendor

Write With Inflectra: Tech Blogging Internship

Inflectra News - Fri, 02/10/2017 - 01:00

As part of Giving Back to Community initiative at Inflectra, we are introducing an exciting new opportunity: Tech Blogging Internship! The goal of this internship is two-fold:

1.     To help Inflectra create compelling content relevant to today’s tech and software development industries, including how different demographics experience, search for and use software/technology in their daily lives

2.     To support beginner tech bloggers in strengthening their voices, building skills and expanding their readership. 

Categories: Vendor

Guardship 7.1.2

Software Development Tools Directory - Thu, 02/09/2017 - 19:17
Guardship translates your .NET executable to native code to make it hidden. When you run the protected executable it has all features and functionalities of managed application performing in PC memory. But .NET assembly browsers and decompilers w ...
Categories: Vendor

Rukovoditel

Software Development Tools Directory - Thu, 02/09/2017 - 19:14
Rukovoditel is an open source project management tool, allowing you to create your own application, the most suitable for your activity. Rukovoditel is multilingual, which removes language barriers for foreign employees, allowing you to work with ...
Categories: Vendor

T-case-MX

Software Development Tools Directory - Thu, 02/09/2017 - 19:11
T-case-MX is a web base open source test case management and execution tool. The application is created using the Model-View-Controller (MVC) design pattern.
Categories: Vendor

Current Tech Trends: Attack of the Drones!

Polarion Software - Wed, 02/08/2017 - 22:43

I recently purchased a set of Star Wars drones and it got me thinking about all the practical and impractical uses for IoT devices. Drone technology is constantly evolving as new innovation and big investment is bringing more advanced drones to the market every few months.

The post Current Tech Trends: Attack of the Drones! appeared first on Polarion Software Blog.

Categories: Vendor

Jenkins Pipeline Makes it Easier to Manage Software Delivery Pipelines

Software Development Tools Directory - Wed, 02/08/2017 - 20:32
The Jenkins project, comprised of a community of practitioners using Jenkins, announced a new, simpler way to automate continuous delivery pipelines. Jenkins Pipeline announces both declarative syntax and an initial version of a graphical Pipelin ...
Categories: Vendor

Progress Open Sources UI Library for Windows

Software Development Tools Directory - Wed, 02/08/2017 - 20:29
Progress has announced that it has open sourced Progress Telerik UI for Universal Windows Platform (UWP), a set of native UI controls for building Windows apps, and is in the process of donating to the .NET Foundation in an effort to help foster ...
Categories: Vendor

Electric Cloud and Dynatrace Partnership Shifts Feedback in the Software Delivery Pipeline

Software Development Tools Directory - Wed, 02/08/2017 - 20:15
Electric Cloud has announced a partnership with Dynatrace enabling organizations to uncover end user, performance and operational cost impacting issues in cloud environments and enterprise software much earlier in the delivery pipeline. The new b ...
Categories: Vendor

CNCF Purchases RethinkDB Source Code and Contributes It to The Linux Foundation Under the Apache License

Software Development Tools Directory - Wed, 02/08/2017 - 19:55
The Cloud Native Computing Foundation (CNCF) has purchased the source code to the RethinkDB database, relicensed the code under the Apache License, Version 2.0 (ASLv2) and contributed it to The Linux Foundation. RethinkDBTM is an open source, NoS ...
Categories: Vendor

Redis Labs Releases Redis Enterprise

Software Development Tools Directory - Wed, 02/08/2017 - 19:26
Redis Labs, the home of Redis, introduced Redis(e), or Redis Enterprise. Redis(e) is the technology that underpins Redis Labs' entire platform, products and services portfolio and simplifies how enterprises deploy Redis in any environment. Wi ...
Categories: Vendor

Progress Makes Popular UI Library for Windows Application Development Open Source, Joining .NET Foundation

Progress Software News - Wed, 02/08/2017 - 18:27
Progress Makes Popular UI Library for Windows Application Development Open Source, Joining .NET Foundation
Categories: Vendor