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Oracle Communications Continues to Simplify Design and Delivery of Network Services to Support NFV and Business Agility

Oracle Database News - Tue, 07/28/2015 - 12:10
Press Release Oracle Communications Continues to Simplify Design and Delivery of Network Services to Support NFV and Business Agility New release of OSS suite enables agile and seamless network service design and order delivery across physical, virtual, and hybrid network environments

Redwood Shores, Calif.—Jul 28, 2015

For communications service providers (CSPs), the design and introduction of new services is often a lengthy and manual process—especially when such services span physical and virtual networks. Exceptions such as order jeopardy and fallout, the design and delivery requirements for customized business-to-business (B2B) services, and the dynamics of newly virtualized networks add to this complexity.

Oracle Communications has released a new version of its operational support system (OSS) suite to help CSPs rapidly and agilely design services spanning physical and virtual networks. The suite is also designed to help streamline the operational delivery of customer orders—including high-growth B2B and wholesale orders—enabling CSPs to capitalize on the opportunities of a network function virtualization (NFV)-driven communications world.

With the upgraded OSS suite, Oracle Communications continues its focus on simplifying and automating the service design and order fulfillment process, regardless of order size and complexity, or the type of network on which it is delivered. Specifically, with this OSS suite CSPs can:

  • Efficiently deliver and manage contemporary network-based B2B services: Carrier Ethernet 2.0 is the network connectivity technology of choice in many areas such as the interconnection of data centers to support the growth in cloud services and the back-haul of network traffic to support the growth in LTE mobile services. To help CSPs leverage these opportunities, the upgraded OSS suite enhances the visual modeling, design, and configuration of packet-based network connectivity, including built-in support for MEF’s Carrier Ethernet 2.0 services such as E-Line and E-LAN, and the ability to efficiently process large B2B or wholesale orders up to 6,000 line items per order. The suite also supports agile orchestration and delivery of Carrier Ethernet 2.0 services across multiple network operators, aligning with the MEF Lifecycle Service Orchestration architecture recently demonstrated at TM Forum Live.
  • Seamlessly support the design and delivery of services on physical, virtual, and hybrid networks: Oracle Communications provides CSPs with a single, integrated, end-to-end design environment spanning business, operations, and network processes that, in conjunction with Oracle Communications Network Service Orchestration Solution, extends the OSS suite to deliver services on virtual and hybrid networks. This helps to ensure that CSPs avoid cumbersome or fragmented design approaches and can achieve not just network agility, but actual business agility.
  • Accelerate solution design in collaboration with existing provisioning systems: With a new catalog export capability, CSPs can holistically design their fulfillment solution once and then propagate the design to any number of participating systems, from enterprise catalogs to specialized provisioning systems. This end-to-end design approach enables faster and more efficient solution design by reducing manual steps in the process.
  • Efficiently manage exceptions in order processing: The upgraded OSS suite includes new tools to more effectively process complex orders and manage exceptions during order processing, including enhancements to order jeopardy and fallout management and batch order changes. These new tools can help CSPs diagnose and resolve issues faster without requiring custom modeling or specialist skills, in turn reducing operational costs and improving the customer experience.

“Enterprise and wholesale network services represent a significant growth opportunity for many CSPs,” said Dean Ramsay, senior analyst, Analysys Mason. “However, CSP market success has historically been impeded by legacy network technologies and operational complexity. With the increasing adoption of Carrier Ethernet and IP as technologies of choice, CSPs are seeking OSS solutions such as those from Oracle that offer built-in support for such technologies, enable efficient operations, and support the transparent delivery of such services on both virtual and physical networks.”

The new version of the Oracle Communications OSS suite includes updates to several products, including Oracle Communications Design Studio, Oracle Communications Order and Service Management, Oracle Communications Unified Inventory Management, Oracle Communications ASAP, Oracle Communications IP Service Activator, Oracle Communications Network Integrity, and Oracle Communications Network Intelligence. It is integrated and optimized to work with the Oracle Cloud Platform, Oracle Database 12c, and Oracle Fusion Middleware 12c, improving performance, manageability, and security and enabling future OSS suite deployments in the cloud as well as on premises.

“As CSPs continue to standardize and virtualize their networks, agility in service design and automation in service delivery have become major focus areas—which is putting a spotlight on OSS to rapidly launch and efficiently deliver innovative services on an increasingly dynamic network,” said Doug Suriano, senior vice president and general manager, Oracle Communications. “This release of the Oracle Communications OSS suite accelerates design agility, provides support for the latest network technologies, and further simplifies network-based B2B service delivery in practice, supporting our commitment to delivering innovative OSS solutions in an increasingly virtualized communications world.”
 

Contact Info Kaitlin McCready
Oracle
+1.216.328.8865
kaitlin.mccready@oracle.com Lisa Fisher
O’Keeffe & Company
+1.703.883.9000 x156
lfisher@okco.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

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Categories: Database, Vendor

Oracle Sales Cloud Enhancements Help Sales Teams Increase Business Agility and Revenue

Oracle Database News - Mon, 07/27/2015 - 17:33
Press Release Oracle Sales Cloud Enhancements Help Sales Teams Increase Business Agility and Revenue New release empowers modern sales best practices through enhanced analytics, partner relationship management and industry-specific solutions

Redwood Shores, Calif.—Jul 27, 2015

To provide sales teams with the modern processes, tools, resources and intelligence required to increase revenue, Oracle today announced significant updates to the Oracle Sales Cloud. Part of Oracle Applications Cloud Release 10, the latest release of Oracle Sales Cloud helps organizations increase sales and drive efficiencies through a simplified user experience that delivers enhanced analytics, partner relationship management and industry-specific solutions.  

The way customers interact with an organization’s sales department is rapidly changing. A recent study by CEB found that 57 percent of the purchasing process is over before customers even talk to an organizations sales team. In this new business environment, organizations need to empower their sales teams with fast, easy and modern sales tools that support mobile productivity, insightful and collaborative selling, and aggressive pipeline creation.

With the latest release of Oracle Sales Cloud, Oracle helps sales teams increase business agility through enhanced decision-making and collaboration. A modern, interactive dashboard includes new pre-built reports and improved visualizations that provide the sales team with insights and analysis in real time. In addition, sales professionals can take advantage of a new Mobile App Designer tool to create intuitive reports and dashboards using drag and drop functionality, specifically designed for smartphones and tablets. To further enhance the sales process, Oracle Sales Cloud now enables partners and sales teams to communicate securely in the Oracle Social Network. Robust reporting capabilities have also been added to Oracle Sales Cloud partner relationship management capabilities to enable improved real-time analysis.

"With the Oracle Sales Cloud dashboards, our sales managers can rank sales team member performance, share actuals to quotas and create a culture where information is made available in real time so adjustments and/or actions are taken to avoid surprises," said Jay Krishnamurthy, VP & Global CIO, Wilsonart.

To drive efficiencies and lower costs, Oracle Sales Cloud now offers even deeper industry capabilities with new purpose-built functionalities for high tech and manufacturing, financial services, consumer goods and communications. With industry-specific functionality, sales teams can save time by taking advantage of deep domain knowledge and purpose-built applications that are designed to meet their unique sales needs.

“Organizations need to empower their sales teams with fast, easy and modern sales tools in order to compete successfully in today’s global marketplace and meet skyrocketing customer demands,” said Aaron Shidler, vice president, product strategy, Oracle. “Oracle is committed to helping organizations rethink the sales process by providing sales professionals with a modern cloud solution that fits the specific needs of their business. With the latest updates in the Oracle Sales Cloud, Oracle is helping sales teams quickly and easily take advantage of the latest technologies to sell more, know more and grow more.”

Oracle Sales Cloud is part of the Oracle Customer Experience (CX) Cloud, which also includes Oracle Marketing Cloud, Oracle Social Cloud, Oracle Service Cloud, Oracle Configure, Price and Quote Cloud and Oracle Commerce Cloud.

Oracle Cloud Solutions

Oracle provides the industry’s broadest and most complete portfolio of public, private, and managed cloud offerings to offer customers the choice of deployment model. Oracle Cloud delivers a broad suite of public cloud services across DaaS, SaaS, PaaS, and IaaS. Oracle also provides a rich portfolio of products and managed cloud services to deliver enterprise private clouds.

Partner Quotes

“Accenture looks forward to working with Oracle through the Accenture Oracle Business Group to help our clients take advantage of the enhanced User Experience and new capabilities offered by Oracle Cloud Release 10 across HCM, CX and ERP.” Terri Strauss, managing director, Oracle platform lead for Accenture.

“Oracle’s commitment toward innovation will continue to provide sales professionals with modern and intuitive sales tools,” said Bryan Hinz, Vice President, CX, Apex IT (Specialized Partner of the Year: CX Solution - North America).  “With enhanced industry-specific solutions around financial services, consumer goods and communications, this release of Oracle Sales Cloud will also allow Apex IT to continue to help our customers transform their business driving efficiencies and value into their sales teams.”

"Our clients are looking for solutions that enable dynamic sales organizations to have actionable insights and real-time analysis on performance," said Rubin Mohan, principal, Deloitte Consulting LLP, and customer go-to-market leader within Deloitte Digital. "We believe there is an enormous opportunity for companies to drive business value with cloud technologies and look forward to helping our clients explore the new enhancements within Oracle Sales Cloud."

“For the last several years at eVerge Group, we have partnered with our customers to transform and modernize their sales business processes with Oracle Sales Cloud as the foundation. What impresses our customers the most is embedded analytics reporting capabilities and ease of use.  With Release 10’s new and enhanced features – such as Mobilytics, White Space Analysis, and improved Industry Solutions – Oracle has made the most feature-rich cloud CRM application available in the market even better.” – Ajay Pandey, VP of Customer Experience Delivery at eVerge Group

“As one of Oracle’s largest cloud system’s integrators, Serene Corporation, has participated in expanding Oracle’s solution footprint across a number of small, medium and large customers. Serene has seen over 150% growth year over year in our Cloud CX practice, as we continue to partner with Oracle and drive measurable value for our customers by deploying best in class implementations in the Marketing, Sales, CPQ and Service domains. We are looking forward to delivering the strategic advancements in Sales Cloud Release 10 for our current and new customers. And enhance the Serene industry vertical solutions by leveraging the SaaS/PaaS features available with Oracle CX cloud. Our customers know that by leveraging Oracle’s commitment to delivering high quality, scalable cloud solutions combined with Serene’s laser focus on their success, they will implement a real, measurable CX strategy.”   – Niken Patel, CEO, Serene Corporation

  Contact Info Diana Wong
Oracle
+1.650.506.2757
diana.wong@oracle.com Simon Jones
Team Oracle PR
+1.415.856.5155
simon.jones@teamoraclepr.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

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Diana Wong

  • +1.650.506.2757

Simon Jones

  • +1.415.856.5155

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Categories: Database, Vendor

Cucumber Sandwich

Software Development Tools Directory - Mon, 07/27/2015 - 09:44
Cucumber Sandwich generates pretty cucumber html reports on the fly. It monitors your cucumber json report directory for change and then publishes a new report if your report json files change.
Categories: Vendor

Titon Toolkit

Software Development Tools Directory - Mon, 07/27/2015 - 09:42
Titon Toolkit is an open source project that provides an extensible front-end HTML, CSS, and JavaScript user interface components and behaviors for the responsive, mobile, and modern web.
Categories: Vendor

How to create dynamic pick-list fields

Intland Blog - Fri, 07/24/2015 - 19:27
This video explains how to use dynamic pick-list fields, and how to define their values dependent on your configuration items. This is a useful feature if you want to enforce processes, as it doesn’t allow users to enter wrong values
Categories: Vendor

Oracle Database 12<em>c</em> and Oracle Database In-Memory Certified and Supported by SAP for use with SAP Solutions

Oracle Database News - Fri, 07/24/2015 - 00:28
Press Release Oracle Database 12c and Oracle Database In-Memory Certified and Supported by SAP for use with SAP Solutions Oracle and SAP continue to collaborate to help ensure the latest Oracle Database technologies are available for use by customers using SAP applications

Redwood Shores, Calif.—Jul 23, 2015

Oracle today announced Oracle Database In-Memory has been certified by SAP for use with SAP® solutions based on the SAP NetWeaver® 7.x technology platform. Customers can use SAP applications together with Oracle Database In-Memory to perform real-time data analytics together with real-time transaction processing on their existing applications, by adding SAP tables into the in-memory column store. This continues the longstanding collaboration between Oracle and SAP to meet the demand from customers to run SAP software together with Oracle technologies. Earlier this year, SAP certified Oracle Database 12c, Oracle Exadata Database Machine X5-2, and Oracle Exalogic Elastic Cloud X5-2 for use with SAP solutions.

Oracle Database In-Memory was released by Oracle a year ago. In its first year, sales have been nearly triple that of all new Oracle Database 11g options combined during their first year. Customers are delighted by the ease of adoption and potential performance gains delivered by Oracle Database In-Memory. 

“Lion Corporation’s business-critical Financial Management systems run SAP applications on Oracle Database and it has proven to be a solid solution that has helped us grow our business and become more efficient,” said Masatoshi Utsunomiya, Director of the Integrated Systems Division, Lion Corporation. “With SAP’s certification of Oracle Database In-Memory, we are excited to explore how the real-time speed and application transparency of Oracle Database In-Memory can further evolve us towards a real-time enterprise.”

“Oracle Database is the #1 database among SAP customers around the globe, and SAP’s certification of Oracle Database In-Memory, coupled with our extended reseller and support agreements, is indicative of its importance,” said Andy Mendelsohn, executive vice president, Database Server Technologies, Oracle. “Customers can be assured that their SAP applications running on Oracle Database and Oracle Engineered Systems are fully supported. Oracle Database In-Memory provides mutual customers with an enterprise-grade, in-memory solution from Oracle.”

“The fact that SAP certified Oracle Database 12c in March 2015 and Oracle Database In-Memory just three months later is a testament to the compatibility of Oracle Database In-Memory with existing applications," said Carl Olofson, research vice president, Application Development and Deployment, IDC. “This is a big win for customers who will now have a choice of using the latest technology from Oracle with existing SAP applications.”

Oracle Database In-Memory implements a unique dual-format architecture that delivers fast analytics together with high-performance OLTP. It processes data at a rate of billions of rows per second rather than millions and allows analytics to run directly in OLTP databases, further reducing delays and improving accuracy. Oracle Database In-Memory is easily deployed under any existing application that is compatible with the Oracle Database. No application changes are required. Oracle Database In-Memory uses Oracle’s mature scale-up, scale-out, and storage tiering technologies to cost effectively run any size workload. Oracle Database In-Memory inherits all the proven functionality of Oracle Database 12c, including the sophisticated and robust high availability solutions embodied in Oracle’s popular Maximum Availability Architecture (MAA).

Contact Info Teri Whitaker
Oracle
+1.650.506.9914
teri.whitaker@oracle.com Drew Smith
Team Oracle PR
+1.415.856.5127
drew.smith@teamoraclepr.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. SAP, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. See http://www.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Other names may be trademarks of their respective owners.

Safe Harbor

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

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Teri Whitaker

  • +1.650.506.9914

Drew Smith

  • +1.415.856.5127

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Categories: Database, Vendor

Oracle Integrates Mobile Security into Identity and Access Management Platform

Oracle Database News - Wed, 07/22/2015 - 17:18
Press Release Oracle Integrates Mobile Security into Identity and Access Management Platform Enhanced user interface, new mobile capabilities, and additional compliance functions enables comprehensive identity management from single platform

Redwood Shores, Calif.—Jul 22, 2015

Oracle today announced major updates to Oracle Identity Management that enables organizations to securely manage access to mobile, cloud and on-premise applications through a single, easy to use interface.

As the enterprise IT landscape becomes more complex and security risks increase, organizations are under ever increasing pressure to provide seamless and secure access to a wide variety of applications from a growing number of devices.

The latest version of Oracle Identity Management 11gR2 Patchset 3 helps simplify and streamline this process by integrating Enterprise Mobility Management into the Oracle Identity Management stack. The integration unifies mobile security, identity management and compliance into one consolidated platform.

"Digital technologies such as cloud, social and mobile are becoming the norm in the enterprise and are creating a new set of increasingly complex security challenges,” said Jim Taylor, senior director, product management, Oracle. “To help organization efficiently address these challenges, the latest release of Oracle Identity Management integrates our mobile security and identity management offerings into one consolidated code base, user interface, policy engine and workflow. The integration will help organizations cost effectively meet strict regulatory, compliance and security demands.”

With the integration of mobility management into Oracle Identity Management, organizations can now secure and enable their mobile workforce with capabilities such as mobile device management, mobile app management, mobile content management, and mobile identity. Oracle’s solution excels with advanced SSO and context-aware authentication. Additionally, the updated Oracle Identity Management includes an enhanced user interface that simplifies end-users interaction with the system, improving the sign-on experience for employees and reducing helpdesk calls.

With the latest release of Oracle Identity Management 11gR2 Patchset 3 Oracle is providing organizations with the most advanced and comprehensive identity management platform. As a result, organizations can realize the full potential of cloud and mobile applications while helping to ensure that valuable company data remains secure.

To further improve the platform, Oracle has also introduced new identity governance features that allow customers to easily achieve audit compliance, such as separation of duties and full role life cycle management capabilities. By including these new governance functions within the identity management platform, Oracle enables organizations to reduce the management, deployment and long-term maintenance costs of the system.

Contact Info Diana Wong
Oracle
+1.650.506.2757
diana.wong@oracle.com Simon Jones
Team Oracle PR
+1.415.856.5155
simon.jones@teamoraclepr.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Safe Harbor

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle's products remains at the sole discretion of Oracle Corporation. 

Talk to a Press Contact

Diana Wong

  • +1.650.506.2757

Simon Jones

  • +1.415.856.5155

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Categories: Database, Vendor

DataStax Announces DevCenter 1.4

Software Development Tools Directory - Wed, 07/22/2015 - 17:17
DataStax, the company that delivers Apache Cassandra to the enterprise, has announced the general availability of DataStax DevCenter 1.4, an easy-to-use visual development tool for Cassandra and DataStax Enterprise. DevCenter 1.4, along with rece ...
Categories: Vendor

NodeSource Announces Support Offering for Node.js

Software Development Tools Directory - Wed, 07/22/2015 - 17:12
NodeSource, the enterprise Node.js company, has announced the availability of N|Support. With the rapid adoption of Node.js in the enterprise, clients now have access to top expertise around large-scale deployments of Node.js, providing enterpris ...
Categories: Vendor

QA & Testing in Automotive Development

Intland Blog - Wed, 07/22/2015 - 17:00
Categories: Vendor

A Hobbit’s Sword As The Ideal IoT Device: Simplicity Coupled With Enchantment

Polarion Software - Wed, 07/22/2015 - 16:54
Many readers of this blog are either actively developing, or looking into developing applications in the Internet of Things (IoT). If development for IoT hasn’t touched you yet, it seems likely that it will sooner or later (probably sooner!)  There’s certainly no shortage of press around IoT these days. But we came across one article […]
Categories: Vendor

MariaDB Enterprise Summer 2015 Release Available

Software Development Tools Directory - Wed, 07/22/2015 - 16:53
MariaDB Corporation, a recognized leader in open source database solutions for high availability, scalability and performance, today announced the Summer 2015 release of MariaDB Enterprise, which was designed to accelerate deployment of open sour ...
Categories: Vendor

Vector Software Announces Integration With AdaCore's CodePeer 3.0 Static Analysis Tool

Software Development Tools Directory - Wed, 07/22/2015 - 16:47
Vector Software, the world's leading provider of innovative software solutions for robust embedded software quality, announced today an integration of the VectorCAST test automation platform with CodePeer 3.0 -- AdaCore's advanced static ...
Categories: Vendor

Planbox Merges with BrainBank to Deliver Agile Work Innovation Software

Software Development Tools Directory - Wed, 07/22/2015 - 16:37
Planbox, a cloud-based agile project management solution, has merged with BrainBank Software the pioneering platform for cloud based collaborative innovation management to create a unique best of breed agile work innovation offering in a $1B+ in ...
Categories: Vendor

QA & Testing in Automotive Development

Intland Blog - Wed, 07/22/2015 - 16:35
Watch this webinar recording to learn more about quality assurance & testing in the development of automotive-related systems. After discussing the basics, the webinar showcases codeBeamer’s QA functionality including risk management, testing, traceability and other features that support compliance with
Categories: Vendor

Test Driven Development (TDD) in a Nutshell

Intland Blog - Wed, 07/22/2015 - 13:16
The Agile concept of Test Driven Development (TDD) has stood the test of time, emerging from the shadows cast by the test-first programming concepts of XP from where it originated (with the release of Kent Beck’s Test Driven Development by
Categories: Vendor

Register for the Special Free Webinar "Transform a Manual Testing Process to Incorporate Test Automation" Starting Today at 4 PM CEST

Ranorex.com: Latest News - Wed, 07/22/2015 - 10:20
Today (4 PM CEST) Jim Trentadue will present his session entitled "Transform a Manual Testing Process to Incorporate Test Automation".

Jim Trentadue explores what test automation professionals must do to be successful. These include understanding development standards for objects, structuring tests for modularity, and eliminating manual efforts.

Learn how to transform your manual testing procedures and how to incorporate test automation into your overall testing process. Take the chance and register now for the free webinar.
Categories: Vendor

The “Talk im Park” Conference

Polarion Software - Tue, 07/21/2015 - 18:00
This week I was at a pretty interesting conference in Stuttgart called “Talk im Park” arranged from one of our solutions partner Methodpark. Available were a group of people interested in possible gaps developing software for medical devices. Due to this topic, I was presenting what gaps we identified when we talked to customers who moved […]
Categories: Vendor

Ricoh Powers Private Cloud and Transforms Customer Service with Oracle’s SPARC Servers and ZFS Storage

Oracle Database News - Tue, 07/21/2015 - 13:05
Press Release Ricoh Powers Private Cloud and Transforms Customer Service with Oracle’s SPARC Servers and ZFS Storage Internet of Things Solution Collects and Analyzes Data from Millions of Devices and Helps Anticipate Support Service Needs

Redwood Shores, Calif.—Jul 21, 2015

Ricoh Company, Ltd, one of the world’s leading printing and document management companies, is using Oracle’s SPARC T5 servers with Oracle ZFS Storage Appliances and Oracle Database to analyze data from RICOH @Remote, its real-time support service for customers in more than 100 countries and regions. The service monitors and collects thousands of data points from several million multi-function printers, including number of pages printed, toner levels and print settings, and provides reports on configuration and operating status.

By mining this information, Ricoh saw an opportunity to enhance customer satisfaction by transforming its service model from reactive to proactive and provide its customers with an even better experience by using the data to predict and detect potential problems before they happen, optimize the frequency of maintenance and inspection visits, and minimize device downtime.

Recognizing that unifying the data across the company would provide the most accurate view and analysis, Ricoh built a private cloud accessible by the entire RICOH @Remote group that would allow high speed access from internal networks. SPARC T5 servers with Oracle Solaris and Oracle ZFS Storage ZS3 Appliances are being used for data analysis with the ZFS Storage ZS3 Series also acting as an operational data store for data from RICOH @Remote.

“Our RICOH @Remote data is housed in Oracle Database, which made a private cloud based on Oracle’s SPARC T5 servers and ZFS Storage ZS3 a natural choice for accumulating, processing and analyzing big data from RICOH @Remote,” said Toshiaki Sato, deputy general manager, Development Process Innovation Center, Ricoh Company, Ltd.  “Oracle also has rich insights about analyzing big data and building cloud infrastructure and we knew that the solution would be ideal for accommodating future growth.”

Using Oracle hardware and software has provided Ricoh several advantages, including faster data transfer rates and eliminating storage performance bottlenecks with 40Gbps InfiniBand and simultaneous parallel processing that supports the demanding transaction requirements of big data analysis. Oracle ZFS Storage ZS3 also provides a cost-effective and highly-scalable backup infrastructure for Ricoh’s private cloud and real-time performance analysis via the DTrace Storage Analytics tool.

The Oracle-based cloud also provides Ricoh the headroom needed to accommodate future growth. Oracle Advanced Compression and Hybrid Columnar Compression has compressed Ricoh’s actual data to less than 30 percent and with the scalability of Oracle ZFS Storage Appliance, Ricoh will be able to cost-efficiently scale its backup infrastructure as RICOH @Remote data grows.

RICOH @Remote is a new remote service for networked output devices connected in a LAN/Broadband environment, letting customers use them with greater convenience and peace of mind.

Additional Information

Join Oracle on LinkedIn and follow @Oracle on Twitter. To learn more about Oracle SPARC servers and ZFS Storage, please follow @OracleHardware.

  Contact Info Michelle Jenkins
Oracle
+1.425.945.8306
michelle.jenkins@oracle.com Norihito Yachita
Oracle Japan
81.3.6843.4835
norihito.yachita@oracle.com About Oracle

Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

Talk to a Press Contact

Michelle Jenkins

  • +1.425.945.8306

Norihito Yachita

  • 81.3.6843.4835

Norihito Yachita

  • 81.3.6843.4835

Follow Oracle Corporate

Categories: Database, Vendor