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Vendor

Nightwatch.js

Software Development Tools Directory - Thu, 11/06/2014 - 07:29
Nightwatch.js is an easy to use Node.js based End-to-End (E2E) testing solution for browser based apps and websites. It uses the powerful Selenium WebDriver API to perform commands and assertions on DOM elements. It provides Continous Integratio ...
Categories: Vendor

Serenity

Software Development Tools Directory - Thu, 11/06/2014 - 07:25
Serenity is a Java code coverage, complexity and dependency library that uses dynamic instrumentation, with a friendly Hudson/Jenkins UI. Configuring Serenity with Jenkins/Hudson is very simple, four steps.
Categories: Vendor

Large Enterprises View Business Transformation as Essential to Ability to Compete, But Struggle with Execution, According to New Oracle Study

Oracle Database News - Thu, 11/06/2014 - 07:00
Large Enterprises View Business Transformation as Essential to Ability to Compete, But Struggle with Execution, According to New Oracle StudyNearly Half of Executives Say Their Organization is Not at All or Only Somewhat Prepared to Execute a Business TransformationRedwood Shores, Calif. – November 06, 2014News Summary

Today, continual business transformation is crucial for companies to stay ahead of emerging players and maintain a competitive edge. From bringing new offerings to market to deploying IT systems to major capital expenditures, business transformation can take countless forms. Many large institutions, however, are struggling with their transformation efforts, according to “Making the Change: Planning, Executing and Measuring a Successful Business Transformation,” a study from Oracle and Forbes. Despite strong agreement that business transformation is fundamental to success, 48% of executives surveyed say their organization is only somewhat or not at all prepared to successfully execute a business transformation today.

News Facts Oracle, in partnership with Forbes, today announced the results of its “Making the Change: Planning, Executing and Measuring a Successful Business Transformation” study, which surveyed 534 executives from large global enterprises. While the vast majority of executives (86%) said that business transformation is necessary for continued success, many are struggling with it. The study reveals that one in five respondents felt that their attempts at transformation had failed; and three in five have not yet attempted a transformation. Overall findings from the study include: Continual transformation is crucial to staying ahead of the curve but many business leaders say their organization is not well prepared. Eighty-six percent of executives believe their organization should execute a business transformation initiative regularly to stay competitive—showing executives believe their organizations need to change ahead of their industry to stay relevant. But nearly half (48%) of executives believe their organization is only somewhat or not at all prepared to successfully execute a business transformation today. Execution can make or break it. Execution of a business transformation initiative can make or break its success. The most often cited cause for failure in the rollout of a business transformation initiative is inefficient execution (41%), followed by resource and budget constraints (35%). Additionally, top reasons for successful initiatives include support from leadership (51%) and strong, competent execution (48%). It’s not just about efficiency, it’s about innovation. Global executives say that changes in client expectations and technology advances are key internal drivers for business transformation today, followed by a shifting competitive landscape. In other words, they need to innovate to do things such as develop new business models, rationalize their portfolios or improve processes to stay ahead of the curve. 82% cited the need for innovation—the increased ability to develop and deliver new products and services to the market and clients—as a very important external driver of the need for business transformation. The key to executing a successful business transformation is a clear understanding of financial reality. Executives rated a balanced scorecard showing key metrics and achievement toward goals (46%), understanding the true impact of a proposed change to an initiative on all other initiatives across the organization (40%) and a clear summary of costs associated with the initiative (40%) as the capabilities most critical to a successful transformation execution. In percentage terms, roughly twice as many of those who feel extremely well prepared to execute a business transformation (versus total respondents) are very well equipped for these challenges. Failure to anticipate and account for risk can quickly derail a business transformation. Top challenges to successful business transformation are related to the ability to accurately account for, predict and build contingencies around risk. Thirty-nine percent said failing to anticipate market changes was the biggest planning challenge threatening their business transformation activities, while 35% said misjudgment or failure to anticipate risk factors posed a substantial threat. In addition, 30% pointed to the inability to evaluate and model different options or plans, as well as ensuring a standardized/consistent approach presented challenges (29%). Adoption of enterprise project portfolio management (EPPM) makes a difference. Respondents who consider their organizations to be leaders in business transformation are significantly more active in leveraging EPPM methodologies and processes. Twenty-seven percent of business transformation leaders leverage EPPM across their entire enterprise, compared with 13% of total executives surveyed; 55% of transformation leaders leverage EPPM across either their whole company or their business unit, compared with 38% of total respondents. The study surveyed 534 senior executives (defined as director or above—with 61% of respondents C-level executives) at companies with $1 billion or more in revenues. Respondents spanned the Americas (37%), Europe-Middle East-Africa (EMEA) (29%) and Asia Pacific (34%), as well as a range of industries including professional services (10%), banking and finance (7%), manufacturing (13%), retail (6%) and engineering (6%). Supporting Quotes “For businesses to remain ahead of an ever-changing market and meet rapidly evolving customer demands, they must effectively plan and execute transformational initiatives to create breakout growth and sustainable market leadership,” said Mike Sicilia, senior vice president and general manager, Oracle Primavera Global Business Unit. “EPPM solutions can help organizations address these challenges and needs simultaneously to support transformational investments on all fronts.” Supporting Resources Oracle Primavera Making the Change: Planning, Executing and Measuring a Successful Business Transformation Oracle Primavera on Facebook Oracle Primavera on Twitter

 

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.Contact Info

Valerie Beaudett
Oracle
+1.650.400.7833
Valerie.beaudett@oracle.com

Mary Tobin
O’Keeffe & Company
+1.503.658.7396

mtobin@okco.com

Categories: Database, Vendor

Large Enterprises View Business Transformation as Essential to Ability to Compete, But Struggle with Execution, According to New Oracle Study

Oracle Database News - Thu, 11/06/2014 - 07:00
Large Enterprises View Business Transformation as Essential to Ability to Compete, But Struggle with Execution, According to New Oracle StudyNearly Half of Executives Say Their Organization is Not at All or Only Somewhat Prepared to Execute a Business TransformationRedwood Shores, Calif. – November 06, 2014News Summary

Today, continual business transformation is crucial for companies to stay ahead of emerging players and maintain a competitive edge. From bringing new offerings to market to deploying IT systems to major capital expenditures, business transformation can take countless forms. Many large institutions, however, are struggling with their transformation efforts, according to “Making the Change: Planning, Executing and Measuring a Successful Business Transformation,” a study from Oracle and Forbes. Despite strong agreement that business transformation is fundamental to success, 48% of executives surveyed say their organization is only somewhat or not at all prepared to successfully execute a business transformation today.

News Facts Oracle, in partnership with Forbes, today announced the results of its “Making the Change: Planning, Executing and Measuring a Successful Business Transformation” study, which surveyed 534 executives from large global enterprises. While the vast majority of executives (86%) said that business transformation is necessary for continued success, many are struggling with it. The study reveals that one in five respondents felt that their attempts at transformation had failed; and three in five have not yet attempted a transformation. Overall findings from the study include: Continual transformation is crucial to staying ahead of the curve but many business leaders say their organization is not well prepared. Eighty-six percent of executives believe their organization should execute a business transformation initiative regularly to stay competitive—showing executives believe their organizations need to change ahead of their industry to stay relevant. But nearly half (48%) of executives believe their organization is only somewhat or not at all prepared to successfully execute a business transformation today. Execution can make or break it. Execution of a business transformation initiative can make or break its success. The most often cited cause for failure in the rollout of a business transformation initiative is inefficient execution (41%), followed by resource and budget constraints (35%). Additionally, top reasons for successful initiatives include support from leadership (51%) and strong, competent execution (48%). It’s not just about efficiency, it’s about innovation. Global executives say that changes in client expectations and technology advances are key internal drivers for business transformation today, followed by a shifting competitive landscape. In other words, they need to innovate to do things such as develop new business models, rationalize their portfolios or improve processes to stay ahead of the curve. 82% cited the need for innovation—the increased ability to develop and deliver new products and services to the market and clients—as a very important external driver of the need for business transformation. The key to executing a successful business transformation is a clear understanding of financial reality. Executives rated a balanced scorecard showing key metrics and achievement toward goals (46%), understanding the true impact of a proposed change to an initiative on all other initiatives across the organization (40%) and a clear summary of costs associated with the initiative (40%) as the capabilities most critical to a successful transformation execution. In percentage terms, roughly twice as many of those who feel extremely well prepared to execute a business transformation (versus total respondents) are very well equipped for these challenges. Failure to anticipate and account for risk can quickly derail a business transformation. Top challenges to successful business transformation are related to the ability to accurately account for, predict and build contingencies around risk. Thirty-nine percent said failing to anticipate market changes was the biggest planning challenge threatening their business transformation activities, while 35% said misjudgment or failure to anticipate risk factors posed a substantial threat. In addition, 30% pointed to the inability to evaluate and model different options or plans, as well as ensuring a standardized/consistent approach presented challenges (29%). Adoption of enterprise project portfolio management (EPPM) makes a difference. Respondents who consider their organizations to be leaders in business transformation are significantly more active in leveraging EPPM methodologies and processes. Twenty-seven percent of business transformation leaders leverage EPPM across their entire enterprise, compared with 13% of total executives surveyed; 55% of transformation leaders leverage EPPM across either their whole company or their business unit, compared with 38% of total respondents. The study surveyed 534 senior executives (defined as director or above—with 61% of respondents C-level executives) at companies with $1 billion or more in revenues. Respondents spanned the Americas (37%), Europe-Middle East-Africa (EMEA) (29%) and Asia Pacific (34%), as well as a range of industries including professional services (10%), banking and finance (7%), manufacturing (13%), retail (6%) and engineering (6%). Supporting Quotes “For businesses to remain ahead of an ever-changing market and meet rapidly evolving customer demands, they must effectively plan and execute transformational initiatives to create breakout growth and sustainable market leadership,” said Mike Sicilia, senior vice president and general manager, Oracle Primavera Global Business Unit. “EPPM solutions can help organizations address these challenges and needs simultaneously to support transformational investments on all fronts.” Supporting Resources Oracle Primavera Making the Change: Planning, Executing and Measuring a Successful Business Transformation Oracle Primavera on Facebook Oracle Primavera on Twitter

 

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NYSE:ORCL), visit www.oracle.com.

TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.Contact Info

Valerie Beaudett
Oracle
+1.650.400.7833
Valerie.beaudett@oracle.com

Mary Tobin
O’Keeffe & Company
+1.503.658.7396

mtobin@okco.com

Categories: Database, Vendor

Improve Product and Software Development by Integrating ALM and PLM (Part 4 of 4)

Polarion Software - Wed, 11/05/2014 - 17:27
SVP Stefano Rizzo concludes his 4-part series on ALM-PLM integration. Download a free eBook with the content of the entire series.
Categories: Vendor

GWT 2.7 RC1 is here!

Google Web Toolkit Blog - Tue, 11/04/2014 - 19:15
Today we are excited to announce GWT 2.7 Release Candidate 1.  Thanks to everyone who contributed to this release.
This release has the much anticipated support for incremental compilation in Super Dev Mode, dramatically reducing interactive build times.
GWT 2.7 also has a host of new features, performance improvements and bug fixes.  For a summary of changes since GWT 2.6.1, read the release notes.
You can download this release from here.
For this release, we also have updated the GPE to include support for Super Dev Mode, get it from here.
- GWT & GPE Team
Categories: Java, Open Source, Vendor

ZeroTurnaround Announces the Release of JRebel 6

Software Development Tools Directory - Tue, 11/04/2014 - 18:12
ZeroTurnaround announced the availability of JRebel 6, the first major release of its flagship product to feature full integration of Javeleon technologies, acquired by ZeroTurnaround in March 2013. Now Java developers can create higher-quality c ...
Categories: Vendor

Azul Systems and DataStax Partner on High-Performance Java Platform for Cassandra

Software Development Tools Directory - Tue, 11/04/2014 - 18:03
Azul System and DataStax announced a partnership to allow DataStax Enterprise (DSE) customers to leverage the enhanced performance of Azul Zing. Zing is now a certified Java Virtual Machines (JVM) for DataStax Enterprise (DSE), ensuring smooth de ...
Categories: Vendor

MetaEdit+ 5.1 brings rich graphical DSLs for Collaborative Development

Software Development Tools Directory - Tue, 11/04/2014 - 17:55
MetaCase has released a new, feature-rich version of its Domain-Specific Modeling and code generation tool, MetaEdit+®. MetaEdit+ 5.1 is aimed at expert developers who want to empower their team to generate efficient, complete code directly f ...
Categories: Vendor

Oracle Helps Customers Stay Competitive with Innovations Across Its JD Edwards EnterpriseOne Applications Line

Oracle Database News - Tue, 11/04/2014 - 14:00
Oracle Helps Customers Stay Competitive with Innovations Across Its JD Edwards EnterpriseOne Applications LineNew mobile and industry solutions help organizations accelerate business execution, improve profits, and increase customer satisfaction and loyaltyREDWOOD SHORES, Calif. – November 4, 2014News Summary

To stay competitive in today’s fast-paced and hyper connected world, organizations need business applications that support continued growth and innovation. To meet this demand and help customers maximize their technology investments, Oracle has introduced new solutions across its JD Edwards EnterpriseOne line of applications. Oracle is announcing new rental management solutions to support the rental of products and assets such as heavy equipment, medical equipment, oil and gas equipment, mining equipment, and construction equipment as well as eight new mobile enterprise applications. The new innovations will help organizations empower the mobile workforce, maximize operational efficiencies, reduce corporate costs, and increase profits.

News Facts Further extending its commitment to helping customers increase profits and improve business processes, Oracle today announced new solutions and enhancements for its JD Edwards EnterpriseOne applications line. In addition to releasing eight new JD Edwards EnterpriseOne mobile enterprise applications to empower the mobile workforce, Oracle also released new rental management solutions for JD Edwards EnterpriseOne. JD Edwards EnterpriseOne Rental Management and JD Edwards EnterpriseOne One View Reporting for Rental Management allow customers to manage every aspect of equipment and rental inventory with confidence and accuracy—helping improve profits by controlling costs and maximizing utilization. Through continued innovation across its JD Edwards applications, Oracle has further enhanced the comprehensive enterprise resource planning software by combining business value, standards-based technology, and deep industry experience into a business solution with a low total cost of ownership (TCO).Extending Commitment to the Rental Management Industry Oracle’s new JD Edwards EnterpriseOne Rental Management offers organizations strategic visibility into inventory and equipment availability, supporting high levels of customer service while managing revenue and expenses. The solution’s comprehensive analytics reduce reporting time, analyze utilization trends, and provide insight into equipment profitability to improve operational efficiency and increase customer satisfaction and loyalty. JD Edwards EnterpriseOne Rental Management supports all aspects of a rental service including rental contacts and agreements, equipment handling and item commitments to inventory, reservations for future rentals, and rental cost allocations. JD Edwards EnterpriseOne One View Reporting for Rental Management helps organizations accurately assess the health of their business by analyzing rental data from several perspectives to gain valuable insight into key customers, rental contracts, and profits. Empowering the Mobile Workforce Eight new mobile applications extend JD Edwards EnterpriseOne to smartphones and tablets, enabling users to accelerate business execution and help their organizations find new ways to create operational efficiencies. The new applications allow users to review the general ledger, invoice, receipt, and voucher transactions within a batch and approve the batch to be posted—from their mobile devices. Mobile users can also review the associated transactions within the batch prior to approval. The new JD Edwards EnterpriseOne mobile enterprise applications are now available on Apple’s App Store and Google Play.Enhancements Improve Integration and Processes JD Edwards EnterpriseOne also includes the following new enhancements: Wine on-premises operations reporting: Summary of daily records for material and operation types to help prepare wineries for tax returns and monthly reports. Combines data from the JD Edwards EnterpriseOne Blend Management and JD Edwards EnterpriseOne Inventory Management systems to verify accuracy of on-premises inventory. Leverages new industry standards for business services integration: Supports customers using Java API for XPI Web Services (JAX-RPC) to adapt to new JAX-WS versions of the Java technology. Supporting Quote “Organizations across all industries are having to face the challenging business requirements of today’s fast-paced world that demands the ability to make decisions quickly—whether in the office or in the field,” said Lyle Ekdahl, senior vice president general manager, Oracle’s JD Edwards. “To help customers conquer this challenge, we’ve introduced a number of new industry and mobile solutions to Oracle’s JD Edwards EnterpriseOne applications line in the past several months. These latest innovations help customers build on our long-standing commitment to maximize our customers’ technology investments by delivering an integrated, standards-based portfolio of innovative applications that can help accelerate business execution, reduce costs, and drive business value.”Supporting Resources Oracle’s JD Edwards EnterpriseOne Oracle's JD Edwards EnterpriseOne Mobile Solutions Oracle's JD Edwards EnterpriseOne One View Reporting JD Edwards Blog: Attitude@Altitude Follow us on Twitter: @OracleJDEdwards

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NYSE:ORCL), visit oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

###

Karen Hartquist
Oracle
+1.650.506.3552
karen.hartquist@oracle.com

Simon Jones
Blanc & Otus
+1.415.856.5155
sjones@blancandotus.com

Categories: Database, Vendor

Oracle Helps Customers Stay Competitive with Innovations Across Its JD Edwards EnterpriseOne Applications Line

Oracle Database News - Tue, 11/04/2014 - 14:00
Oracle Helps Customers Stay Competitive with Innovations Across Its JD Edwards EnterpriseOne Applications LineNew mobile and industry solutions help organizations accelerate business execution, improve profits, and increase customer satisfaction and loyaltyREDWOOD SHORES, Calif. – November 4, 2014News Summary

To stay competitive in today’s fast-paced and hyper connected world, organizations need business applications that support continued growth and innovation. To meet this demand and help customers maximize their technology investments, Oracle has introduced new solutions across its JD Edwards EnterpriseOne line of applications. Oracle is announcing new rental management solutions to support the rental of products and assets such as heavy equipment, medical equipment, oil and gas equipment, mining equipment, and construction equipment as well as eight new mobile enterprise applications. The new innovations will help organizations empower the mobile workforce, maximize operational efficiencies, reduce corporate costs, and increase profits.

News Facts Further extending its commitment to helping customers increase profits and improve business processes, Oracle today announced new solutions and enhancements for its JD Edwards EnterpriseOne applications line. In addition to releasing eight new JD Edwards EnterpriseOne mobile enterprise applications to empower the mobile workforce, Oracle also released new rental management solutions for JD Edwards EnterpriseOne. JD Edwards EnterpriseOne Rental Management and JD Edwards EnterpriseOne One View Reporting for Rental Management allow customers to manage every aspect of equipment and rental inventory with confidence and accuracy—helping improve profits by controlling costs and maximizing utilization. Through continued innovation across its JD Edwards applications, Oracle has further enhanced the comprehensive enterprise resource planning software by combining business value, standards-based technology, and deep industry experience into a business solution with a low total cost of ownership (TCO).Extending Commitment to the Rental Management Industry Oracle’s new JD Edwards EnterpriseOne Rental Management offers organizations strategic visibility into inventory and equipment availability, supporting high levels of customer service while managing revenue and expenses. The solution’s comprehensive analytics reduce reporting time, analyze utilization trends, and provide insight into equipment profitability to improve operational efficiency and increase customer satisfaction and loyalty. JD Edwards EnterpriseOne Rental Management supports all aspects of a rental service including rental contacts and agreements, equipment handling and item commitments to inventory, reservations for future rentals, and rental cost allocations. JD Edwards EnterpriseOne One View Reporting for Rental Management helps organizations accurately assess the health of their business by analyzing rental data from several perspectives to gain valuable insight into key customers, rental contracts, and profits. Empowering the Mobile Workforce Eight new mobile applications extend JD Edwards EnterpriseOne to smartphones and tablets, enabling users to accelerate business execution and help their organizations find new ways to create operational efficiencies. The new applications allow users to review the general ledger, invoice, receipt, and voucher transactions within a batch and approve the batch to be posted—from their mobile devices. Mobile users can also review the associated transactions within the batch prior to approval. The new JD Edwards EnterpriseOne mobile enterprise applications are now available on Apple’s App Store and Google Play.Enhancements Improve Integration and Processes JD Edwards EnterpriseOne also includes the following new enhancements: Wine on-premises operations reporting: Summary of daily records for material and operation types to help prepare wineries for tax returns and monthly reports. Combines data from the JD Edwards EnterpriseOne Blend Management and JD Edwards EnterpriseOne Inventory Management systems to verify accuracy of on-premises inventory. Leverages new industry standards for business services integration: Supports customers using Java API for XPI Web Services (JAX-RPC) to adapt to new JAX-WS versions of the Java technology. Supporting Quote “Organizations across all industries are having to face the challenging business requirements of today’s fast-paced world that demands the ability to make decisions quickly—whether in the office or in the field,” said Lyle Ekdahl, senior vice president general manager, Oracle’s JD Edwards. “To help customers conquer this challenge, we’ve introduced a number of new industry and mobile solutions to Oracle’s JD Edwards EnterpriseOne applications line in the past several months. These latest innovations help customers build on our long-standing commitment to maximize our customers’ technology investments by delivering an integrated, standards-based portfolio of innovative applications that can help accelerate business execution, reduce costs, and drive business value.”Supporting Resources Oracle’s JD Edwards EnterpriseOne Oracle's JD Edwards EnterpriseOne Mobile Solutions Oracle's JD Edwards EnterpriseOne One View Reporting JD Edwards Blog: Attitude@Altitude Follow us on Twitter: @OracleJDEdwards

About Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NYSE:ORCL), visit oracle.com.

Trademarks

Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

###

Karen Hartquist
Oracle
+1.650.506.3552
karen.hartquist@oracle.com

Simon Jones
Blanc & Otus
+1.415.856.5155
sjones@blancandotus.com

Categories: Database, Vendor

SonarSource Team Java, Cobol and C++ Plugin Release

Software Development Tools Directory - Tue, 11/04/2014 - 10:46
The SonarSource Team is has announced the release of new plugins for Java, Cobol and C/C++/Objective-C.
Categories: Vendor

Reminder for December Workshops

Ranorex.com: Latest News - Tue, 11/04/2014 - 08:45
We are very pleased to remind you about our upcoming online Ranorex training course, scheduled for December.



Get firsthand training with Ranorex professionals and learn how to get the most out of Ranorex Studio at one of these workshops.

Look at the schedules for additional workshops in the next few months.
Categories: Vendor

Inflectra Sponsors the QASW Summit 2014

Inflectra News - Tue, 11/04/2014 - 01:00
Inflectra is pleased to announce that it is sponsoring the Quality Agile Development (QASW 2014) Seminar in Helsinki, Finland on November 5th, 2014 in conjunction with our partner Q-Factory (www.q-factory.fi).
Categories: Vendor

Morris Medical Monday: Work Item Type “Integration Test”

Polarion Software - Mon, 11/03/2014 - 18:20
Polarion Consultant Daniel Morris continues his in-depth probe of Polarion's MedPack solution for medical device developers with a discussion of the "Integration Test" work item type.
Categories: Vendor

Lwan

Software Development Tools Directory - Mon, 11/03/2014 - 16:40
Lwan is a high-performance & scalable web server for glibc/Linux platforms.
Categories: Vendor

VivifyScrum

Software Development Tools Directory - Mon, 11/03/2014 - 16:37
VivifyScrum is a free online agile project management tool that allows you to manage your team, organize sprints, configure the sprint backlog column, points, track your velocity
Categories: Vendor

Agile Requirements Management

Intland Blog - Mon, 11/03/2014 - 11:00
Agile as well as of Lean Thinking is about eliminating waste and focusing on what brings values to your project. Agile requirements definition and management (RDM) is not new but it is a challenge to many companies to fit traditional
Categories: Vendor

Agile Requirements Management

Intland Blog - Mon, 11/03/2014 - 09:46
Agile as well as of Lean Thinking is about eliminating waste and focusing on what brings values to your project. Agile requirements definition and management (RDM) is not new but it is a challenge to many companies to fit traditional
Categories: Vendor

Oracle Helps Organizations Transform the Customer Experience

Oracle Database News - Fri, 10/31/2014 - 17:55
Oracle Helps Organizations Transform the Customer Experience Oracle CX Cloud enables organizations to create consistent, connected, and personalized experiences across all channels and devicesRedwood Shores, Calif. – October 31, 2014News Summary

The age of the customer has arrived. In fact, according to Gartner Research, 90 percent of companies expect to compete almost entirely on the basis of customer experience within the next two years. To meet these rapidly increasing customer expectations and create consistent, connected, and personalized brand experiences, organizations across all industries and geographies are using Oracle Customer Experience Cloud (Oracle CX Cloud). As one of the industry’s most complete CX solutions, Oracle CX Cloud empowers organizations to improve experiences, enhance loyalty, differentiate their brands, and drive measurable results across all channels, touchpoints, and interactions, while moving seamlessly across the full spectrum of marketing, sales, service, and social tools.

News Facts Organizations worldwide are using Oracle Customer Experience Cloud (Oracle CX Cloud) to deliver consistent and personalized customer experiences. An end-to-end solution that includes Oracle Commerce, Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud), Oracle Marketing Cloud, Oracle Sales Cloud, Oracle Service Cloud, and Oracle Social Cloud, Oracle CX Cloud is one of the industry’s most complete CX solutions. To help organizations break down barriers so they can connect engagements, build advocacy, and grow revenue, Oracle has recently updated Oracle CX Cloud with a range of enhancements that optimize the customer journey from engagement to support. Oracle Sales Cloud updates include new smartphone and tablet applications, prebuilt and drill-down reporting capabilities for analytics, new partner relationship management capabilities, and industry-specific solutions to enable sales professionals to plan, prospect, collaborate, and close more effectively. Oracle Social Cloud recently introduced Social Station, an innovative new workspace within Oracle Social Cloud’s Social Relationship Management (SRM) platform. With Social Station, users benefit from a personalized and intuitive user experience that helps increase both the productivity and performance of social business practices. In addition to providing an industry-leading CX product portfolio, Oracle also engages with companies to map the customer experience journey, a partnership approach that ensures Oracle’s CX solutions deliver exceptional experiences so organizations can acquire new customers, retain existing ones, and improve efficiency. Part of Oracle Applications Cloud, Oracle CX Cloud empowers organizations to improve experiences, enhance loyalty, differentiate their brands, and drive measurable results by creating consistent, connected, and personalized brand experiences across all channels and devices.Supporting Quotes “With Oracle Service Cloud, we can scale and quickly deploy new customer-facing capabilities to support our numerous brands,” said Nicholas Armstrong, director, Global Customer Experience Products, Orbitz Worldwide, LLC. “The solution enables us to put the right, actionable information in our agents’ hands to ensure we meet our customers’ expectations for superior customer service.” “Service at Beachbody is everything, and it is critical that we are able to provide accurate and consistent answers regardless of the channel the customer or coach uses,” said Louis Ross, vice president, Coach Relations, Beachbody. “With Oracle Service Cloud, we are able to manage approximately 20,000 customer contacts a day in a way that allows us to extend the brand and create advocacy. We have grown rapidly, and I can’t imagine how we could have handled the business we have seen without Oracle Service Cloud.” “Social media allows brands to more completely understand their consumers’ needs, wants, and desires. As a result, those brands are able to make smarter, more-strategic business decisions,” said Kathryn Schotthoefer, senior vice president, Social Media, Heavenspot. â€śFrom building a better marketing campaign to understanding the core elements that drive audience behavior, Oracle Social Cloud helps us support our clients by providing the social listening, engagement, and analytics capabilities that are essential for success for brands in the entertainment world and beyond." "Oracle Sales Cloud has enabled us to do more with less and drive efficiency and effectiveness through our sales organization with a standard process and transformation effort," said Diana Kinker, director, CRM Program, Batesville. “With Oracle Sales Cloud, Atradius Collections increased sales team productivity more than 10 percent in nine months by automating previously manual lead, opportunity, forecasting, and territory management processes,” said Ralph van Dijk, global commercial director, Atradius Collections. “The ability to deliver connected, personalized, and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace,” said Ken Volpe, senior vice president, product development, Oracle. “With one of the world’s most complete customer experience cloud solutions, Oracle offers an end-to-end solution that helps organizations improve their customer experience through the whole lifecycle of customer interactions across a number of channels.”Supporting Resources Oracle Customer Experience Cloud Oracle Commerce Oracle CPQ Cloud Oracle Marketing Cloud Oracle Sales Cloud Oracle Service Cloud Oracle Social Cloud CX Solutions Brief Oracle CX on Social Media Blog: Oracle Customer Experience Blog Facebook: Oracle Customer Experience YouTube: Oracle Customer Experience Twitter: Oracle CXAbout Oracle

Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NYSE:ORCL), visit oracle.com.

TrademarkOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

# # #

Chaundera Wolfe
Oracle
+1.650.506.9857

chaundera.wolfe@oracle.com

Simon Jones
Blanc & Otus
+1.415.856.5155
sjones@blancandotus.com

Categories: Database, Vendor